Privacy Policy

RebornLyfe Luxury MedSpa ("RebornLyfe," "we," "us," or "our") operates a physician-supervised wellness practice located at 3740 Village Way, Suite 210, Braselton, Georgia 30517. We offer IV vitamin therapy, peptide protocols, medical weight loss programs, hormone optimization, and related concierge wellness services.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, book an appointment, or receive services from us.

We collect the following categories of personal information:

• Identity & Contact: Name, email address, phone number, mailing address.
• Health & Medical: Health history, treatment preferences, physician consultation notes, prescription information. This data is separately governed by our HIPAA Notice of Privacy Practices.
• Booking & Transaction: Appointment details, service selections, payment method (processed by PCI-compliant third parties, we do not store full card numbers).
• Usage Data: IP address, browser type, pages visited, referring URLs, and session duration collected via cookies and analytics tools.
• Communications: Messages you send us via forms, email, SMS, or WhatsApp.

• To schedule, confirm, and manage appointments
• To provide medical and wellness services
• To communicate with you about your care, orders, and program updates
• To send marketing communications (with your consent or as permitted by law)
• To process payments and prevent fraud
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations

We do not sell your personal information. We may share it with:

• Service Providers: Payment processors, email/SMS platforms (Resend, Twilio), CRM systems (Zoho), booking platforms (Optimantra), and analytics providers (Google Analytics). These parties are bound by data processing agreements.
• Medical Partners: Licensed compounding pharmacies and telehealth providers as necessary to fulfill prescriptions or medical orders.
• Legal Requirements: Law enforcement or regulators when required by law or to protect our rights.

We use cookies and similar technologies to analyze traffic, remember preferences, and deliver relevant advertising. You may manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our site.

We use Google Analytics (GA4) to understand site traffic. You can opt out via Google's opt-out tool.

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Medical records are retained per Georgia state law requirements (minimum 10 years for adult patients).

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion (subject to legal and medical record obligations)
• Opt out of marketing communications at any time
• California residents: rights under CCPA (right to know, delete, opt-out of sale)

To exercise these rights, contact us at concierge@rebornlyfe.com.

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

We may update this policy periodically. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.

RebornLyfe Luxury MedSpa
3740 Village Way, Suite 210
Braselton, Georgia 30517
concierge@rebornlyfe.com
(706) 696-9727